How follow-up works
- Channel: a work email after the brief is reviewed, not a live chat queue.
- Hours: complete TPU pellet or thermoset liquid briefs are read on business days; no clock is promised.
- Address: omitted on purpose. A drawing of a desk is not a street location.
- Phone: omitted. Add a number only if a callback is useful after document review.
What to include
Name and CAS if known, aromatic or aliphatic system, liquid versus pellet, NCO or OH value when used, color, kilogram or drum quantity, UN package preference, destination, SDS/TDS/CoA needs, and optional currency budget with per-kilo or whole-order scope.